& Services
Mental Health
Substance Use Disorders
Health Home
Homeless Services
Vocational Services
Primary Care
School-based Programs
Recovery Community
Child Advocacy Center
Your BestSelf begins here.

Are you or someone you love struggling with a mental health or substance use disorder? If you feel like behavioral health challenges are getting the Best of you, it’s time to talk to our experts.

Community Behavioral Health Clinics

We proudly offer Community Behavioral Health Clinics that provide all of the services you need under one roof. This new concept in outpatient care is designed to produce better outcomes.

Schedule A Consult

Whether you know the services you need or you don’t even know where to start—you’ve come to the right place. Our caring staff is here to listen to your story and match you with the right services.

Children & Teens

If your son or daughter is facing a mental health challenge, you are not alone. We offer innovative, researched-based preventive and treatment programs that help children and teens become their Best.


Mental illnesses are treatable and most people receive relief with an individualized treatment plan. BestSelf is proud to provide personalized, evidence-based mental health services that are focused on you.


When it comes to keeping your family healthy and happy—we’re in this together. Learn more about the mental health services and support programs we offer for families throughout Western New York.

Substance Use Disorders

BestSelf offers a full spectrum of care for individuals experiencing problems related to alcohol and/or drug use—from counseling and medication-assisted treatment to relapse and prevention training.

Residential Treatment

The Lighthouse is a residential treatment facility for pregnant and parenting women and their children. We provide a supportive recovery environment that empowers women to live substance-free lives.

Recovery Connections

Provides mobile addiction treatment in the community. Treatment team includes physicians, nurses, counselors and peer support services.

Recovery Community

The BestSelf Recovery Community is truly a “center without walls,” actively expanding throughout the area to provide people with more pathways to recovery in more places.


The BestSelf Health Home provides free, comprehensive care management services to qualified Medicaid recipients to ensure their medical, mental health and substance abuse needs are being met.


Our Children’s Health Home provides free, comprehensive care management to eligible children and youth. Our care managers make sure kids have access to all the services they need to stay healthy.

High Fidelity Wrap Program

Partners with the family to create and implement an individual plan of care that supports and strengthens the family in order to maintain the child in the community.

Homeless Services

We’re proud to offer a wide range of services to homeless individuals with mental illness. Our “housing first” approach gets people off the streets and links them with the care they need.

Homeless Outreach Team

The Outreach team works with area shelters as well as actively seeks out this difficult population under bridges, in alleys, on railroad tracks, park benches and other places not meant for human habitation.

Harambee House

Everyone deserves the chance to become his or her BestSelf. Harambee House is a residential facility providing permanent housing to chronically homeless individuals with mental illness.

Vocational Services

We help individuals recovering from mental illness or substance abuse disorders with obtaining and maintaining employment. We offer a wide range of services from career counseling to job placement.


BestSelf Vocational Services can arrange a linkage with ACCESS-VR services. Learn how a state vocational counselor can develop an Individualized Plan of Employment (IPE) that achieves your goals.

Building Brighter Futures

BestSelf is dedicated to strengthening the mental health and safety of children at home, school and in the community. Learn how our Building Brighter Futures program keeps kids safe and productive.

School-Based Mental Health Clinic

Onsite counseling services embedded in area community centers, elementary and high schools.

Child Advocacy Center

The CAC works with law officials and medical, mental health and child protection professionals to help children and their families with a single, child-friendly, coordinated response.

BestSelf was awarded a four-year Substance Abuse and Mental Health Services Administration (SAMHSA) grant to integrate primary care with behavioral health.

Primary Care & Pediatric Satellite Clinics

BestSelf is co-located at various primary care and pediatrician offices where we provide onsite counseling services.

Positive Parenting

Raising a happy, healthy child is one of the most challenging jobs a parent can have and one of the most rewarding. Yet many of us don’t approach parenting with the same focus we would use for a job. We may act on our gut reactions or just use the same parenting techniques our own parents used, whether or not these were effective parenting skills.

Promoting the mental health of children and youth is essential to their overall well being. The increased life stressors families face every day can make it challenging to adopt a positive parenting style. Below are some examples of positive parenting techniques.

Develop social skills in your child. The single best childhood predictor of healthy adult functioning is social competence—the adequacy with which a child gets along with others. Social competency and healthy self-esteem go hand-in-hand. This includes modeling and teaching children social skills and behaviors that promote positive social interactions between them and others.

Take the time to talk to your child. When feelings are bottled up they can explode in the form of temper tantrums, bullying, or mood swings. Encourage your child to talk openly about their feelings and let them know that talking through feelings is a healthy way of expressing anger, fear, sadness, or pain. Provide your child the vocabulary to express emotions and be a role model by talking about your own feelings.

Celebrate accomplishments. Rewarding child for good behavior is more important than letting them know when they have behaved inappropriately. Use discipline, not punishment. Rewarding children for good behavior, setting limits, and telling your child how much you love them promotes self-discipline. Verbal or physical punishment can be harmful to a child possibly leading to low self-esteem.

Leave the stresses of work at work. When parents’ job related stress transfers to home life, they are more prone to argue with their children and are less tolerant of their behavior. This may have an adverse effect on a child’s self-esteem. It is important to first address your own stresses and mental health needs.

Avoid “hyper-parenting”. This parenting style consists of enrolling children in too many extracurricular activities and becoming over-involved in their academic, athletic, and social lives. Children need the time and space to be creative, think and discover things on their own. Hyper-parenting may damage self-esteem, increase the likelihood of depression and substance abuse.

BestSelf Behavioral Health offers many programs and services that strengthen the emotional well being of children and their families in our community.