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  • Home
  • Who We Are
    • About Us
    • Board of Directors
    • Management Team
  • Programs & Services
    • Children and Families
    • Young Adults
    • Adults
    • Recovery Community
    • Child Advocacy Center
    • Health Home
    • Homeless Services
    • Renaissance Services
    • Lighthouse
  • Locations
  • Careers
  • Media & Events
    • News
    • Events
  • Resources
    • Resources
    • Telehealth
    • Positive Parenting
    • Parent Guide
  • Ways To Give
    • Meat Raffle
    • BestSelf Golf Outing
    • Make a Donation
  • Contact Us
    • Contact Us
    • Donate Now
    • Pay My Bill
    • What to Bring

Welcome to BestSelf Behavioral Health

BestSelf Behavioral Health is an innovative organization formed through the merger of Child & Adolescent Treatment Services and Lake Shore Behavioral Health in June 2017. Both organizations served this community for a combined 120 years and are proven leaders in innovative delivery of  behavioral health services in Western New York. Our shared reputation and stellar delivery of quality care in the community, led the Boards of Directors of both organizations to the creation of what is now the largest community-based behavioral health organization serving children and adults of all ages in Western New York.

No matter how old you are, where you live in Western New York or what challenges you’re facing—BestSelf Behavioral Health can provide you and your family with the innovative and evidence-based services you need, along with a personal and caring approach that will help you feel respected, valued, confident and hopeful. We are proud to offer numerous locations that provide all of the mental health and substance use disorders treatment and rehabilitation services you need. Our Certified Community Behavioral Health Clinics (CCBHC) are part of a new concept in outpatient care that is designed to improve overall health by caring for the whole person, better integrating behavioral health care with physical health care and increasing the use of high-quality, evidence-based practices.

BestSelf Behavioral Health also offers a wide range of programs and services to meet the community’s needs including but not limited to education and vocational supports, mobile mental health and substance use disorder services, homeless outreach and housing, community and school-based programs; and a best practice model Child Advocacy Center that works with law enforcement and medical, mental health and child protection professionals to help children and their families with a single, child-friendly, coordinated response during and after a significant trauma.

Vision Statement

Empowering everyone to be their BestSelf

Mission Statement

To provide innovative, evidence-based, accessible, and family-focused behavioral health services
to promote health, hope, recovery, and an enhanced quality of life.

Beliefs

• We believe strong, healthy families provide the foundation for emotional well-being.

• We believe every individual is unique and recovery is possible.

• We believe quality behavioral healthcare is accessible, person-centered and holistic.

• We believe inclusion of peers, families and significant others in services promotes successful outcomes.

• We believe in culturally competent and trauma-informed services.

• We believe engaged employees are essential.

• We believe in innovative, evidence-based interventions.

• We believe in collaboration and community partnerships.

• We believe in community education and advocacy to combat stigma.

 

Licensed by the NYS Office of Mental Health and the NYS Office of Addiction Services and Supports.
Supported in part by the NYS Office of Mental Health, NYS Office of Office of Addiction Services and Supports, NYS Office of Children and Family Services,
NYS Department of Education, NYS Office of Victim Services, Substance Abuse and Mental Health Services Administration,
Erie County Office of Mental Health and the United Way.

Financial Information
2021 Annual Report
2020 Annual Report
2019 Annual Report
2019 Financial Statements
Sliding Fee Scale

Performance & Quality Improvement

2022
2022 PQI Annual Report
2022 PQI Report – 3rd Quarter
2022 PQI Report – 2nd Quarter
2022 PQI Report – 1st Quarter

2021
2021 PQI Annual Report

2020
2020 PQI Annual Report

2019
2019 PQI Annual Report


Privacy Policies

Notice of Privacy Policy
Website Privacy Policy

Contact Information

[email protected]
(716) 884-0888


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