Elizabeth Woike, LCSW-R

President/CEO

DEGREES AND WHERE YOU GRADUATED FROM:

BA, Yale University; MSW, University at Buffalo

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

MSW Student Intern, 2002

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

All agency clinical and administrative departments.

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

“Empowering everyone to be their best self”, starting with staff.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

Yoga, hiking, reading, traveling, hanging out with my kids, 11 & 14.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“To me, a leader is someone who holds her or himself accountable for finding potential in people and processes…. A brave leader is someone who says I see you. I hear you. I don’t have all the answers, but I’m going to keep listening and asking questions.”​
– Brené Brown

Steven J. Walters, Esq.

Chief Administrative and Legal Officer

DEGREES AND WHERE YOU GRADUATED FROM:

Canisius College, BS and ​University of Notre Dame School of Law

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

2019, General Counsel

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

Legal Department, Compliance Department, Safety Department, Government Affairs, and Housing Initiatives.

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

It is all about making a difference and knowing that your work has a positive affect on the community. I have always lived my life from the perspective of helping make the world a better place, even if my individual impact is small. If we all do a little, the impact will be huge. Being part of an Agency that changes the lives of so many people for the better is an awesome feeling and really makes coming to work not seem like work at all.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

Spending time with my family. I love being out in nature, whether taking a hike, relaxing on the water, or puttering around our gardens. There is something rejuvenating about being outdoors.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“There is no limit to the amount of good you can do if you don’t care who gets the credit.”
– Ronald Reagan

Kevin E. Wiese

Chief Information & Business Operations Officer

DEGREES AND WHERE YOU GRADUATED FROM:

BS, Canisius College; MS, Canisius College

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

I began work at BestSelf in December of 2013 as the Clinical EMR Manager.

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

I am accountable for, and support, all Information System functions including Information Technology, Applications, Business Intelligence & Information Security.

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

To inspire the success and well-being of others through a relentless pursuit of wisdom, and a life of integrity, humility, and patience.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

Coaching soccer and hockey, anything physically active, reading, time and travel with my wife and two children, and time at the beach!

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“Actions speak louder than words.”

Rita R. Cuda, MA, LMHC

Senior Vice President of Children and Family Services

DEGREES AND WHERE YOU GRADUATED FROM:

MA, LMHC from Slippery Rock University of Pennsylvania

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

1988 as a Child and Family Therapist.

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

Children and Families Behavioral Health Programs including outpatient clinics and behavioral health services imbedded in schools and primary care offices:  Child Advocacy Center: Building Brighter Futures:  Children and Family Evidence-Based Treatment Programs.

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

I love working with children and families. Working with children and families always presents an opportunity to learn from them as you are learning about them.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

Exploring antique stores and refinishing furniture.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“Our lives begin to end the day we become silent about things that matter.”
– Martin Luther King Jr.​

Gregory P. Gawrys

Vice President of Facilities and Purchasing

DEGREES AND WHERE YOU GRADUATED FROM:

Bachelor in Business Administration from Medaille College

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

2005 as a Facilities and Purchasing Specialist

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

I created and manage the Maintenance Department, Janitorial Department, Purchasing Department, Transportation Department, and the Quality Control Department.

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

The chance to be creative, identifying a need and developing a solution, always looking for the next challenge and being a mentor for my team members. Knowing that the work we accomplish benefits the Western New York community is extremely important to me!

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

I enjoy spending time with family, golfing, skiing, and home makeover projects.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“My relationships guide me to new heights.”

Lindsey Rickard, LMHC

Vice President of Employee Success

DEGREES AND WHERE YOU GRADUATED FROM:

BA in Psychology from Daemen College; MA in Clinical Mental Health Counseling from Medaille College

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

2015 as a SUD Counselor at Lower West Side Clinic

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

Programs: BestSelf Training Department, Front End Operations, Two CCBHC clinics, the Delaware Park Community Counseling Clinic and the 768 Deleware adult counseling program, BestConnections – SAMHSA grant program to provide services for individuals at risk of suicidal and also provides support for survivors of intimate partner violence and community awareness and training on Mental Health and Wellness.

Initiatives: Co-Chair of the REI Training and Resources Committee Member, Leadership Development Steering Committee, Training Project Leader, and Cerner Millennium Transition.

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

I’m passionate about what I do because it changes lives and saves lives. As a counselor, it was a privilege to be trusted to bear witness to people’s struggles and to be the guide, helping them find their own path to healing and recovery. Now as an administrator, it is my passion to support the growth, development, and wellbeing of direct care staff doing the really hard and very important work with our clients. It’s been an amazing, fulfilling journey both at the direct care and administrative level, and I hope to continue walking alongside folks who need support, encouragement, and empowerment in their lives in whatever capacity I’m needed.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

I love traveling and sailing, often combining the two. I love learning about different ways of living and trying new foods! It opens up my mind and makes me more aware of my surroundings. It helps me be mindful and appreciate the beauty of a new land, new customs and a new culture.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“Integrity is choosing courage over comfort; it’s choosing what is right over what is fun, fast, or easy; and choosing to practice our values rather than simply professing them.”

– Brené Brown

Jennifer Seib, LMHC, CASAC

Senior Vice President of Strategic Initiatives

DEGREES AND WHERE YOU GRADUATED FROM:

BS in Human Services from Hilbert College; MA in Mental Health Counseling from Medaille College

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

2017 as the Associate Director of Substance Use Disorder Services

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

Grant, program, and project start-ups; integration of services and programs; sustainability; and residential services.

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

Everyone deserves a safe place to heal, learn, and grow free of judgment and stigma. My passion lies in striving every day to make BestSelf that place, thereby, improving the lives of individuals, families, and community.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

Spending time with family, music, reading, and coloring.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“Wherever you go, go with all your heart.”

– Confucius

Margery L. Stanton, LMHC

Chief Program and Services Officer

DEGREES AND WHERE YOU GRADUATED FROM:

Masters in Mental Health Counseling and Masters in Psychology, both from Medaille College

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

2010 as a counselor in our Central Intake Department

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

Adult clinic services, Club Houses, Opioid Treatment Program, PROS, ACT, Mobile Mental Health Services, Vocational Services & OnTrack.

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

This field is inspiring and it humbles me to see the true strength people have. In my career I have worked in programs and now the pleasure of leading programs who severe a harder to reach population. Our clients need someone to go the extra mile and we do that here. Being in leadership has been a gift. I get the opportunity to empower my teams to be the best they can and support their goals while making lasting changes to our community.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

Spending time with family, hiking, playing board games, cards and swimming.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“Do small things with great love.”

– Mother Teresa

Rebecca S. Steffen, LCSW-R

Vice President of Quality Improvement and Accreditation

DEGREES AND WHERE YOU GRADUATED FROM:

BA in Psychology from SUNY Geneseo and MSW from University at Buffalo

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

1990 as a Student Intern and then in 1991 as a Counselor

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

Quality Improvement, COA and other accreditations, Quality Improvement Projects, Utilization/Case Record Audits, Value Network and Value Based Payment Opportunities

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

I want our consumers to have the best experience possible so that they get the help they need to function and live their best life.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

Craft, art, home improvement projects, and spending time with my family.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“How wonderful it is that nobody need wait a single moment before starting to improve the world.”

– Anne Frank

Sarah Wierzbowski, LCSW-R

Vice President of Clinic Services

DEGREES AND WHERE YOU GRADUATED FROM:

MSW from the University at Buffalo

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

I began at CATS, now BBH in 2007 as a MSW Intern. I was hired as a therapist in August 2007 upon completion of my internship/graduate degree.

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

I oversee the Children’s clinical programs, which includes 5 branches that primarily serve children and adolescents and their satellite locations at schools and pediatricians offices. This includes oversight of the Evidenced Based Programs for children and adolescents, including PCIT, DBT, and the Children’s Trauma Program.

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

My personal why for doing the work that I do is helping children and their families live healthy, fulfilled lives. I am also passionate about helping staff in their work, including teaching and training staff and helping them to develop their skills and further their professional development.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

Spending time with my family and outdoor physical activities, such as running, biking and hiking. I also enjoy baking and decorating cakes and cookies in my free time.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“What is meant to be will be.“

DeWan Stroud

Chief People Officer

DEGREES AND WHERE YOU GRADUATED FROM:

BS in Business, specialized in Human Resources, from Daemen College

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

2021 as the Chief People Officer

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

Human Resources, Recruiting, Employee Experience, Employee Wellness

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

I enjoy helping people develop and achieve their personal and professional goals.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

Coaching youth sports and spending time with family.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“Be better today than you were yesterday.”

David Wheeler, LMHC

Vice President of Adult Clinical Services

DEGREES AND WHERE YOU GRADUATED FROM:

BA in Psychology from Canisius College; MA Mental Health Counseling from Medaille College

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

2015 SUD Counselor at Lower West Side

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

Abbot Corners Counseling; Abbott Corners OTP; Sweet Home Counseling; Broadway Health Mall Counseling; North Collins Counseling; North Collins PROS; Niagara Riverview Counseling; ClubWest; ClubSouth; 24/7 Virtual Care Team; Programs and Services associated with the SAMHSA CCBHC-Expansion Grant.

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

I’m passionate about helping people in all walks of life. This includes the clients of BestSelf, the people of the Western New York community; and the BestSelf Staff that serve them. Every interaction that we have is an opportunity to provide that help. From a deeply impactful therapeutic session regarding trauma; a check-in with a staff member who is having a tough day; or a warm greeting at the front desk of one of our clinics. It is my goal to help the people I interact with daily to achieve their best version of themselves.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

I enjoy spending time with my family and setting aside time daily to practice spirituality. Learning new activities and hobbies such as board games, woodworking, painting/drawing and anything that allows me to be creative..

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“There is no way to happiness. Happiness is the way.”

Kevin Beckman, LMHC, CASAC

Vice President of Health Homes and Crisis Interventions

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

Oversight, expansion, and support of adult health home care coordination programming, and well as oversight of the Intensive Crisis Stabilization Center.

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

To put it very plainly, I want to help people heal and recover, and I care about this community.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

I enjoy watching Anime and Science Fiction movies with my family, well with our daughters. My Wife is supportive, so she joins in. I also enjoy family gatherings and telling stories.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“Change will not come if we wait for some other person or some other time. We are the ones we’ve been waiting for. We are the change that we seek.”
– Barack Obama

Therese Fuerst

Chief Marketing and Development Officer

Chantele Campbell

Chief Community Impact Officer

Meg Honan

Vice President of Housing Services

Stephanie Perrotti

Vice President of Marketing and Communications

DEGREES AND WHERE YOU GRADUATED FROM:

BA Business Administration from Hofstra University

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

2018 as a Communication Manager

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE

Marketing, Communication, Branding, Creative, Social Media, Public Relations, Sponsorships, Development Support

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

I enjoy sharing the stories of our agency, supporting our incredible staff, and contributing to the betterment of our community as a great place to live.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

I love playing pickleball, hiking with my dog, and relaxing at home with my husband, Adam.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“What’s meant for you won’t pass you by.”

Catherine Mammoser

Vice President of Intensive & Rehabilitation Services

DEGREES AND WHERE YOU GRADUATED FROM:

Bachelors in Criminal Justice from Buffalo State College, Masters in Mental Health Counseling from Medaille College, CLP (Certified Lean Professional) from University of Buffalo TCIE

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

I began in 2019 with BestSelf as a vocational specialist with ACT Strive.

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE

I oversee the operations of the Assertive Community Treatment (ACT) teams and the Personalized Recovery Oriented Services (PROS) teams here at BestSelf Behavioral Health.  We currently have 6 ACT teams between Erie and Chautauqua County and 2 PROS programs in Erie County.

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

I feel a deep sense of purpose in supporting someone through their healing process and helping them navigate the challenges they face with their mental health. I am passionate about breaking the stigma around mental health, educating individuals, and advocating for better resources and support systems.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

I enjoy running, walking my 2 German Shepherds, spending time with my family, working on my family farm and traveling.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“Stay humble, work hard, and always stay true to who you are.”

André F-W Lam, CCNA, CCDA

Vice President of Information Technology

DEGREES AND WHERE YOU GRADUATED FROM:

BA and MA from SUNY Buffalo

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

2018 as IT Manager

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE

I support technology at the agency. My team manages the software, hardware, and cyber security that keep this agency running.

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

I am passionate about the mission of our organization. I can’t directly affect the clients we serve. I can, however, build the systems and support team that enables our staff to execute our mission.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

I enjoy traveling and restoring a classic car.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“I am constantly growing”

Susan Mancuso

Chief Financial Officer

DEGREES AND WHERE YOU GRADUATED FROM:

Bachelor’s Degree in Accounting from State University College @ Fredonia and Master’s Degree in Adult Education from State University College @ Buffalo

WHAT YEAR DID YOU BEGIN AT BESTSELF AND WHAT WAS YOUR FIRST ROLE?

Just began (2025) and CFO is my first role here!

WHAT PROGRAMS/INITIATIVES DO YOU OVERSEE IN YOUR CURRENT ROLE?

Finance

WHAT MAKES YOU PASSIONATE ABOUT YOUR WORK? WHAT’S YOUR “WHY”?

My why is grounded in a commitment to equity, access and sustainability. I have spent my career working in mission driven organizations that serve vulnerable populations, and I believe deeply in the power of community based behavioral health organizations to change lives. As a financial leader, I want to contribute to the sustainability of these critical services through providing strong and strategic financial leadership.

WHAT DO YOU ENJOY DOING OUTSIDE OF WORK?

Spending time with family and traveling.

WHAT QUOTE OR MANTRA DO YOU LIVE BY?

“Lead with purpose, steward with integrity, and serve with compassion.”
“Kindness matters.”