CRITICAL ASSISTANCE 716-858-7669 (NOT for food delivery or snow plowing)
211 WNY can also be reached via phone or text Monday – Friday from 8:30am – 3:30pm. Text your zip code to 898-211.
Code Blue 15 Text your zip code to 898-211 or call 211 for warming center locations near you.
If you need assistance for basic needs or looking to volunteer, Buffalo Mutual Aid Network is a community-based organization available to coordinate and assist with basic needs. They are currently prioritizing need requests and seeking volunteers.
Find more information on the Buffalo Mutual Aid Website:
https://www.buffalomutualaid.org
Daytime Warming Centers
586 Genesee Street: 7am – 6pm
412 Niagara Street: 7am – 6pm
ROC: 7am – 7pm Tosh
Collins Community Center: 716-828-1445 (please call first)
St. Luke’s: 325 Walden Ave.
AKRON
Akron/Newstead Senior Center: 5691 Cummings Rd.
ALDEN
Crittenden Fire Dept.: 13415 Genesee St.
Milgrove Fire Dept.: 1621 Genesee St.
Town Line Lutheran Church: 1159 Town Line Rd.
AMHERST
Amherst Youth Center: 5005 Sheridan Rd.
BUFFALO’S BANGLADESHI COMMUNITY
120 Alexander Ave., Buffalo NY 14211 (Contact Reza Vai at 917-969-2498)
Bangladesh Plazza and Deshi Center, Buffalo NY 14211
Niagara Inn Motel, 9505 Niagara Falls Boulevard (Contact Mahmud Vai at 716-939-4363)
CHEEKTOWAGA
Cheektowaga Senior Center: 3349 Broadway St.
D’YOUVILLE UNIVERSITY
D’Youville University: Porter Ave.
Call 716-829-7777 for assistance.
Offering shelter to individuals in need.
ELMA
Elma Community Center: 3007 Bowen Rd.
Jamison Road Fire Hall: 1071 Jamison Rd.
HAMBURG
Hamburg Senior Services: 4540 Southwestern Blvd.
MARILLA
Marilla Community Center: 1810 Two Rod Rd.
NFTA METRO
Code Blue Clients will be permitted at the NFTA METRO.
Transportation Center from 5:30pm – 7:30pm to obtain bus tickets to the Code Blue Shelter. They will not be allowed to wait at the NFTA outside of those hours.
NORTH COLLINS
Langford-New Oregon Volunteer Fire Hall: 3901 Langford Rd.
ORCHARD PARK
Orchard Park Middle School: 60 S Lincoln Ave.
TOWN OF TONAWANDA
Brighton Fire Hall: 50 Jamaica Rd.
Hoover School: 249 Thorncliff Rd.
Kenilworth Fire Hall: 84 Hawthorne
Senior Center: 291 Ensminger
Sheridan Park Building: 169 Sheridan Parkside
Sheridan Park Fire Hall: 738 Sheridan Dr.
Open Pharmacies – please call to confirm
RITE AID
Sheridan & Colvin
Kenmore & Colvin
Delaware St. Town of Tonawanda
Central Ave. in Lancaster
Sheridan & Main in Clarence
Transit and William Broadway in Depew
Millersport Hwy. in Getzville
Niagara Falls Blvd. in Tonawanda
Divison St. in North Tonawanda
Elmwood Ave. (Kenmore Mercy)
Union Rd. in Orchard Park
North Buffalo Rd. in Orchard Park
East Aurora
2175 South Park in South Buffalo
Abbott and Woodside in South Buffalo
Lewiston
Youngstown
Pine St. in the Falls
Military Rd. in the Falls
Buffalo Rd. in the Falls
Meadow Dr. in North Tonawanda
Niagara St. in Tonawanda
Union/Seneca in West Seneca
WALGREENS
Hertel & Parkside
Please call to confirm prior to visiting.
WEGMANS PHARMACY
Amherst Street: 601 Amherst Street
DSS SERVICES – WORKING REMOTELY
Any in-person interviews or visits in an ECDSS office will be rescheduled by caseworkers for a future date or conducted via telephone.
Remote interviews scheduled to take place over the phone will continue as scheduled. ECDSS program call centers will be open regular hours from 8:30am – 4:00pm.
Important Social Services contact numbers – if assistance is necessary
SNAP (716) 858-7239
HEAP (716) 858-7644
Medicaid (716) 858-6244
Day Care (716) 858-8953
Child Support (1)-888-208-4485
Adult Protective Services (716) 858-6877
Child Welfare Division (716) 858-1665
People in need of any assistance not listed above can Dial 211 for referral to the correct programs.
Code Blue Buffalo Shelters will be open for people in need of emergency shelter.
Dial 211 anytime of day or night for assistance.
Open Grocery Stores and places serving food
FRIENDS OF NIGHT PEOPLE
394 Hudson Street: Corner of Hudson and Wadsworth
Serving meals from 9am-7pm
Call (716) 884-5375
GYPSY PARLOR
376 Grant Street
Open for dinner and offering free premade meals prepared for those who cannot afford to purchase.
ALDI
1820 Sheridan Drive
This location is open per mutual aid accounts.
CAMERONS 24 HOUR STORE
1054 Elmwood Ave.
“We Never Close” sign
TOPS MARKETS
All Erie County (NY) stores are now open normal hours of operation.
View all stores here
WEGMANS
All locations are open as of 12/27/22
Additional Resources
GOOGLE MAPS
Google Maps with Resources
View here
ELMWOOD PET SUPPLIES
706 Elmwood Ave, Buffalo 14222
Open for those able to walk who need pet food
Call 716-883-1377
PLOWING SERVICES FOR MEDICAL NECESSITY
City of Buffalo:
View here
SNOW REMOVAL
Volunteer based: primarily within Buffalo city limits.
Request for Assistance: bit.ly/snowrequest2022
Volunteer to Help: bit.ly/snowvolunteer2022
NFTA
Metro Rail will have trains running every half hour. Limited bus service has been restored on select routes. Paratransit service is still suspended. Visit metro.nfta.com for updates.
See below for a list of restored routes:
4 Broadway
8 Main
24 Genesee
25 Delaware
34 Niagara Falls Boulevard
35 Sheridan
40 Buffalo-Niagara Falls
50 Buffalo Ave.
52 North End Circulator
55 Pine Ave.
59 NCCC